Ordering
Processing time
All orders will be processed within 2-3 business days of ordering. Due to the custom nature of some items this may take the entire 3 days to customise the item.
Shipping
Carrier
All Items will be shipped by Royal Mail or Hermes, specialised shipping options can be requested on some items at checkout.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Bee Unique not responsible for delays due to customs.
Returns
- Contact us within: 3 days of delivery
- Send items back within: 14 days of delivery
We don’t accept exchanges or cancellations
But please contact us if you have any problems with your order.
The following items can’t be returned
Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:
- Custom or personalised orders
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.